An aged care home at dusk

For aged care, disability and health providers

Qualified cover for every shift.

Post a shift in a couple of minutes. Verified nurses and care workers nearby hear about it straight away, and the price is fixed before you post.

What you get

Everything between an open shift and a paid invoice.

Fox Care employs the workers, checks their credentials, prices every shift to the award and invoices you once a week. Your team posts the shift and approves the hours.

A verified workforce

Every worker is checked by hand before approval — registration, police and worker screening checks, immunisations and work rights — and stops being offered shifts the day a document lapses.

The price before you post

Base rates, loadings, allowances, overtime and GST are worked out for you and shown before you commit. The price is fixed when you post, so a later rate change never touches it.

Fill it your way

Advertise to every qualified worker within travelling distance, or offer the shift to people you already know. The first to accept gets it, and a place can never be double-booked.

See the shift as it happens

On the way, arrived, started, on a break, finished — your live board shows where every booked worker is up to, so nobody has to ring around.

Hours you approve

Hours come in from the worker's app. Approve them, suggest a correction, or raise a query and Fox Care settles it. Nothing is invoiced until it is agreed.

One invoice a week

A single GST tax invoice every week, a line for every shift, each traceable to the hours behind it. Download it as a PDF or a spreadsheet for your accounts team.

Every location, one account

Add each site you staff. Head office sees and approves everything; location managers see only their own site.

Know how you are doing

Fill rate, time to fill, spend by month and who keeps coming back — the numbers a roster manager is asked for, already worked out.

Getting started

From sign-up to first shift.

No contracts to negotiate and no rate cards to maintain.

    1

    Register your organisation

    Your ABN, head office details and the locations you need staffed.

    2

    We approve you

    We check every organisation before it can post — usually within one business day.

    3

    Post a shift

    Role, date, times and location. The full cost is shown before you post.

    4

    Approve the hours

    When the shift is done, the hours come to you to approve or query.

    5

    Pay one invoice

    Everything approved that week, on one tax invoice, payable within 7 days.

Pricing

Pay for hours worked. Nothing else.

Inside a bright, modern aged care home

The price you see is the price you pay.

Each shift is priced from the role's award-based rate with the loadings and allowances that apply to that day and time, plus GST. You see the full amount before posting, and the invoice follows the hours actually worked.

  • No sign-up fee, subscription or per-seat charge
  • Workers' pay, super and payroll handled by Fox Care
  • Cancel free in the app up to 2 hours before the start
  • Invoices payable within 7 days

Compliance

Checked before they ever see your shift.

  • AHPRA registration for registered and enrolled nurses
  • Qualifications for personal care workers
  • National police check
  • NDIS worker screening, where the role requires it
  • Immunisation records
  • Right to work in Australia, including visa conditions
  • Expiry dates tracked, with reminders before anything lapses
  • Arrival confirmed on site, once, at check-in

Questions

What providers ask us.

Who employs the workers?

Fox Care does. Workers are Fox Care's casual employees, so their pay, superannuation, payroll tax and workers' compensation are ours to manage. You direct the work on site.

How fast are shifts filled?

Every qualified worker within travelling distance is told the moment you post. How quickly someone accepts depends on the role, the time and the notice you give — the earlier you post, the better your chances.

Can I choose who works for us?

Yes. You can offer a shift to specific workers, such as people who have worked with you before, instead of advertising it to everyone nearby.

What if the hours are wrong?

Don't approve them. Suggest the correct hours or raise a query; the worker can accept your version, and anything you can't agree on is settled by Fox Care before it is invoiced.

What happens if we need to cancel?

Cancel in the app up to 2 hours before the start at no charge. Inside 2 hours, contact us — the worker has turned down other work to keep the shift, so a minimum charge applies. See the Cancellation Policy.

Which documents apply to us?

The Terms of Service, Privacy Policy, Care Provider Agreement and Cancellation Policy, all in our Legal centre.

Your next open shift, covered.

Register in a few minutes. We'll approve your organisation and you can post straight away.