Legal centre
The agreements and policies that apply when you use Fox Care, written to be read. Each opens with a short summary of what matters most, followed by the full terms.
Version 1.0 · Effective 13 October 2026
For everyone
Apply to anyone who visits or uses Fox Care.
- Terms of ServiceThe agreement between you and Fox Care for using the platform.
- Privacy PolicyWhat personal information we collect, why, who sees it, and your rights.
- Cookie PolicyThe few cookies and local settings Fox Care uses, and why.
- Complaints and Feedback PolicyHow to raise a concern and what we do about it.
For care workers
How nurses and care workers are engaged, paid and kept safe.
- Care Worker AgreementHow Fox Care engages and pays nurses and care workers.
- Cancellation PolicyWhat happens when a booked shift is cancelled, by either side.
- Code of ConductThe standards everyone on Fox Care is held to.
- Work Health and Safety PolicyHow Fox Care, providers and workers keep each other safe.
For care providers
How organisations post shifts, are charged and work with Fox Care.
- Care Provider AgreementHow organisations post shifts, are charged, and work with Fox Care workers.
- Cancellation PolicyWhat happens when a booked shift is cancelled, by either side.
- Code of ConductThe standards everyone on Fox Care is held to.
- Work Health and Safety PolicyHow Fox Care, providers and workers keep each other safe.
Questions about any of these?
Fox Care Pty Ltd · ABN 34 683 751 742 · 14 Lexington Drive, Bella Vista NSW 2153